How quickly can you respond to a cleaning request?
+
We typically respond to all inquiries within 24 hours. For urgent cleaning needs, we often have same-day or next-day availability depending on your location and service requirements.
Do I need to provide cleaning supplies?
+
No, we bring all necessary cleaning supplies and equipment. We use professional-grade, eco-friendly products that are safe for your family and pets.
What is your cancellation policy?
+
We require at least 24 hours notice for cancellations or rescheduling. This allows us to adjust our schedule and serve other clients. Cancellations with less notice may incur a fee.
Are your cleaners insured and background-checked?
+
Yes. Our team members are background-checked and SixSheen carries commercial general liability insurance. A copy of our Certificate of Insurance is available on request.
How do you determine pricing?
+
Our pricing is based on the size of your space, the type of cleaning service, and frequency. We provide transparent, upfront quotes with no hidden fees. Contact us for a free personalized estimate.